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leaving the building, and making my customers smile.
Why do you feel undervalued and what would make you feel better about your compensation?
higher wage, better hours, less abuse through intimidation and threats.
What do your coworkers need to improve and how could you work together better?
pride in their company and not be embarrassed by the incompetents of their dispatch team.
What needs to change to make the company culture better?
appreciation and time to interact with coworkers away from work. company picnics, Christmas parties, ball game outings, or company teams etc.
What does the leadership team need to get better at?
realizing that we don't produce or manufacture anything. customer service is all we do, so stop micro managing us and allow us to establish that relationship to keep the customers with ups and not go to a competitor.
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