Amway Corporation NPS & Customer Reviews | Comparably
Amway Corporation is
Ranked
#73
in
Consumer Goods Brands
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Amway Corporation is ranked #73 in Consumer Goods Brands

About Amway Corporation's Brand

AMWAY is the world's no 1 direct selling company. Amway Corporation’s brand is ranked #828 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Amway Corporation. When compared to other organizations within the Consumer Goods industry, Amway Corporation is ranked #73. Among its major competitors, Amway Corporation is ranked in 3rd place for NPS while Avon Products is 1st, and Nu Skin Enterprises is 2nd. Overall, Amway Corporation has a neutral social sentiment, when analyzing social media channels and online mentions.

Brand at a Glance

86%
Customer Loyalty
4.5/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service

Amway Corporation Ranking

Amway Corporation NPS

Amway Corporation's Net Promoter Score (NPS) is a 56 with 74% Promoters, 8% Passives, and 18% Detractors. Net Promoter Score tracks whether Amway Corporation's customers would recommend using the product based on a scale of -100 to 100.

Amway Corporation Overall NPS

56
NPS
74%Promoters
8%Passives
18%Detractors
Amway Corporation Overall NPS

Amway Corporation NPS Trend

-100
-50
0
50
100
Oct 2024
55
Oct 202455
Dec 2024
55
Dec 202455
Jan 2025
55
Jan 202555
Feb 2025
57
Feb 202557
Mar 2025
55
Mar 202555
May 2025
55
May 202555
Jul 2025
55
Jul 202555
Sep 2025
55
Sep 202555
Oct 2025
57
Oct 202557
Nov 2025
57
Nov 202557
Feb 2026
55
Feb 202655
May 2026
57
May 202657

How Other Brands Compare

Amway Corporation is ranked third for NPS among its competitors. Avon Products and Nu Skin Enterprises come in first and second, with Dollar Shave Club coming in at #4.

Amway Corporation's Logo
Amway Corporation
Dollar Shave Club's Logo
Dollar Shave Club
Nu Skin Enterprises' Logo
Nu Skin Enterprises
Avon Products' Logo
Avon Products
Global Ranking#828#442#740#-
NPS56-463100
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies--$1.72B$2.47B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Amway Corporation NPS by Gender

Male customers rated Amway Corporation's NPS 5 points higher than Female customers.

Male

66

Amway Corporation's NPS was rated 66 by Male customers on Comparably.

78%
Promoters
10%
Passives
12%
Detractors

Female

61

Amway Corporation's NPS was rated 61 by Female customers on Comparably.

76%
Promoters
9%
Passives
15%
Detractors

Amway Corporation NPS by Ethnicity

Amway Corporation's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
50
Caucasian50
Hispanic or Latino
100
Hispanic or Latino100
African American/Black
56
African American/Black56
Asian or Pacific Islander
56
Asian or Pacific Islander56
Other
84
Other84

Amway Corporation NPS by Age

Amway Corporation's NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.

0
20
40
60
80
100
Promoters
73%
Passives
11%
Detractors
16%
18-2573%11%16%
Promoters
69%
Passives
6%
Detractors
25%
26-3069%6%25%
Promoters
83%
Passives
0%
Detractors
17%
31-3583%0%17%
Promoters
70%
Passives
20%
Detractors
10%
36-4070%20%10%
Promoters
89%
Passives
11%
Detractors
0%
41-4589%11%0%
Promoters
87%
Passives
13%
Detractors
0%
46-5087%13%0%
Promoters
87%
Passives
13%
Detractors
0%
51-5587%13%0%
Promoters
87%
Passives
13%
Detractors
0%
56-6087%13%0%
Promoters
100%
Passives
0%
Detractors
0%
61-65100%0%0%
Promoters
64%
Passives
7%
Detractors
29%
66+64%7%29%

Amway Corporation NPS by Usage

Amway Corporation's NPS was rated the highest by customers who have used Amway Corporation's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
37
Less than 1 Year37
1 to 2 Years
58
1 to 2 Years58
2 to 5 Years
76
2 to 5 Years76
5 to 10 Years
66
5 to 10 Years66
Over 10 Years
73
Over 10 Years73

Amway Corporation NPS vs. Competitors

Compared to its competitors, Amway Corporation's NPS is rated right above Oriflame Cosmetics, and is preceded by Nu Skin Enterprises.

Amway Corporation NPS vs Companies in Consumer Goods

In the Consumer Goods industry, Amway Corporation's NPS is rated right above Lego Group.

Amway Corporation Customer Reviews

Out of the 37 Amway Corporation customer reviews 32 were positive and 5 were constructive. Amway Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Great products that give me more energy and make me look younger. Excellent customer service with a very generous "satisfaction guaranteed" policy.
What do you value most about this brand?
Price quality ratio and reliability
What do you value most about this brand?
The best of the best
What do you value most about this brand?
Diverse range of products available
What do you value most about this brand?
quality and great customer service.

Amway Corporation Customer Loyalty

86%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

86% of Amway Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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86
86%
14
14%
Amway Corporation Customer Loyalty

Amway Corporation Customer Loyalty Score by Gender

Male customers rated Amway Corporation's Customer Loyalty score 7% higher than Female customers.

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Male
93%
Yes
Female
86%
Yes

Amway Corporation Customer Loyalty Score by Ethnicity

Amway Corporation's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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90
out of 100
Caucasian
89
out of 100
Hispanic or Latino
90
out of 100
African American/Black
88
out of 100
Asian or Pacific Islander
97
out of 100
Other

Amway Corporation Customer Loyalty Score by Age

Amway Corporation's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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0
20%
40%
60%
80%
100%
18-25
84%
18-2584%
26-30
100%
26-30100%
31-35
85%
31-3585%
36-40
90%
36-4090%
41-45
100%
41-45100%
46-50
89%
46-5089%
51-55
100%
51-55100%
56-60
89%
56-6089%
61-65
100%
61-65100%
66+
87%
66+87%

Amway Corporation Customer Loyalty Score by Usage

Amway Corporation's Customer Loyalty score was rated the highest by customers who have used Amway Corporation's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
81%
1 to 2 Years
82%
2 to 5 Years
95%
5 to 10 Years
89%
Over 10 Years
96%

Amway Corporation Customer Loyalty Score by Industry

Amway Corporation's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Biotech and Pharmaceuticals industry customers.

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Tech
91%
Accounting
91%
Aerospace and Aviation
100%
Architecture and Planning
100%
Arts and Entertainment
100%
Banking and Financial Services
100%
Biotech and Pharmaceuticals
55%
Business and Consumer Services
100%
Construction
82%
Consulting
100%
Education
84%
Healthcare, Hospitals and Medicine
92%
Marketing, Advertising and Research
85%

Amway Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Amway Corporation's Customer Loyalty score is rated right above Oriflame Cosmetics, and is preceded by Nu Skin Enterprises.

Unlock Amway Corporation Customer Loyalty vs. Competitors Data

Amway Corporation's Logo
VS
Avon Products' Logo
Nu Skin Enterprises' Logo
Oriflame Cosmetics' Logo
Dollar Shave Club's Logo
Walker & Company Brands' Logo

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Customer Loyalty for Other Consumer Goods Brands

In the Consumer Goods industry, Amway Corporation's Customer Loyalty score is rated right above Lego Group, and is preceded by Bath & Body Works.

Unlock Amway Corporation Customer Loyalty vs. Companies in Consumer Goods Data

Amway Corporation's Logo
VS
Bath & Body Works' Logo
Lego Group's Logo
Colgate Palmolive's Logo
Red Bull's Logo
Hershey Company's Logo
Crocs' Logo
Gucci's Logo
Tiffany & Co's Logo

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Amway Corporation Product Quality

4.5/5

Amway Corporation has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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Amway Corporation Product Information

Amway Corporation’s product quality score is a 4.5 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated Amway Corporation's product the highest. Reviewers from the Tech industry rated Amway Corporation the lowest at 4.7.

Website
http://www.amway.com/nickwhite
Company Size
10,000+ Employees

Industry

Consumer Goods

Quick Insights into Amway Corporation Product Quality

Amway Corporation's Product Quality score was rated highest by customers ages 61-65, and rated lowest by customers who have used Amway Corporation's products/services for Less than 1 Year.

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Ranked Amway Corporation Product Quality the Highest

61-65
5
Banking and Financial Services
5
Hispanic or Latino
5

Ranked Amway Corporation Product Quality the Lowest

66+
4.5
Arts and Entertainment
4.1
Less than 1 Year
4.1

Amway Corporation Product Quality Score by Gender

Male customers rated Amway Corporation's Product Quality score 0.2 stars higher than Female customers.

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Male

4.8/5

Female

4.6/5

Amway Corporation Product Quality Score by Ethnicity

Amway Corporation's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
4.6
Caucasian4.6
Hispanic or Latino
5
Hispanic or Latino5
African American/Black
4.6
African American/Black4.6
Asian or Pacific Islander
4.7
Asian or Pacific Islander4.7
Other
4.7
Other4.7

Amway Corporation Product Quality Score by Age

Amway Corporation's Product Quality score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
4.6
18-254.6
26-30
4.7
26-304.7
31-35
4.9
31-354.9
36-40
4.6
36-404.6
41-45
4.9
41-454.9
46-50
4.7
46-504.7
51-55
4.9
51-554.9
56-60
4.9
56-604.9
61-65
5
61-655
66+
4.5
66+4.5

Amway Corporation Product Quality Score by Usage

Amway Corporation's Product Quality score was rated the highest by customers who have used Amway Corporation's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
4.1
1 to 2 Years
4.7
2 to 5 Years
4.7
5 to 10 Years
4.8
Over 10 Years
4.9

Amway Corporation Product Quality Score by Industry

Amway Corporation's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
4.7
Accounting
4.8
Aerospace and Aviation
4.6
Architecture and Planning
4.1
Arts and Entertainment
4.1
Banking and Financial Services
5
Biotech and Pharmaceuticals
4.7
Business and Consumer Services
4.8
Construction
5
Consulting
5
Education
4.7
Healthcare, Hospitals and Medicine
4.9
Marketing, Advertising and Research
4.2

Amway Corporation Product Quality vs. Competitors

Compared to its competitors, Amway Corporation's Product Quality score is rated right above Nu Skin Enterprises, and is preceded by Avon Products.

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Amway Corporation's Logo
VS
Avon Products' Logo
Nu Skin Enterprises' Logo
Oriflame Cosmetics' Logo
Walker & Company Brands' Logo
Dollar Shave Club's Logo

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Product Quality for Other Consumer Goods Brands

In the Consumer Goods industry, Amway Corporation's Product Quality score is rated right above Lego Group.

COMPANYProduct Quality Score
Amway Corporation4.5/5
Lego Group4.5/5
Red Bull4.2/5
Colgate Palmolive4.2/5
Gucci4.2/5
Bath & Body Works4.1/5
Hershey Company4.1/5
Crocs4.1/5
Tiffany & Co4/5

Unlock Amway Corporation Product Quality vs. Companies in Consumer Goods Data

Amway Corporation's Logo
VS
Lego Group's Logo
Red Bull's Logo
Colgate Palmolive's Logo
Gucci's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Tiffany & Co's Logo

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Amway Corporation Pricing

Amway Corporation ROI & Value For Money

4.3/5

Amway Corporation has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.

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Amway Corporation Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from Amway Corporation.

Quick Insights into Amway Corporation ROI

Amway Corporation's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Arts and Entertainment industry.

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Ranked Amway Corporation ROI the Highest

Consulting
5
41-45
4.9
Hispanic or Latino
4.7

Ranked Amway Corporation ROI the Lowest

36-40
4.1
Less than 1 Year
3.8
Arts and Entertainment
3.5

Amway Corporation ROI Score by Gender

Male customers rated Amway Corporation's ROI score 0.1 stars higher than Female customers.

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Male

4.4/5

Female

4.3/5

Amway Corporation ROI Score by Ethnicity

Amway Corporation's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.7
Hispanic or Latino4.7
African American/Black
4.5
African American/Black4.5
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
4.5
Other4.5

Amway Corporation ROI Score by Age

Amway Corporation's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
4.3
18-254.3
26-30
4.3
26-304.3
31-35
4.5
31-354.5
36-40
4.1
36-404.1
41-45
4.9
41-454.9
46-50
4.5
46-504.5
51-55
4.7
51-554.7
56-60
4.7
56-604.7
61-65
4.9
61-654.9
66+
4.2
66+4.2

Amway Corporation ROI Score by Usage

Amway Corporation's ROI score was rated the highest by customers who have used Amway Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.8
1 to 2 Years
4.2
2 to 5 Years
4.5
5 to 10 Years
4.6
Over 10 Years
4.6

Amway Corporation ROI Score by Industry

Amway Corporation's ROI score was rated the highest by Consulting industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
4.5
Accounting
4.1
Aerospace and Aviation
4.3
Architecture and Planning
4.5
Arts and Entertainment
3.5
Banking and Financial Services
4.9
Biotech and Pharmaceuticals
3.9
Business and Consumer Services
4.5
Construction
4.8
Consulting
5
Education
4.5
Healthcare, Hospitals and Medicine
4.7
Marketing, Advertising and Research
4

Amway Corporation Pricing vs. Competitors

Compared to its competitors, Amway Corporation's ROI score is rated right above Oriflame Cosmetics, and is preceded by Avon Products.

Unlock Amway Corporation ROI vs. Competitors Data

Amway Corporation's Logo
VS
Avon Products' Logo
Oriflame Cosmetics' Logo
Nu Skin Enterprises' Logo
Dollar Shave Club's Logo
Walker & Company Brands' Logo

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ROI for Other Consumer Goods Brands

In the Consumer Goods industry, Amway Corporation's ROI score is rated right above Colgate Palmolive.

Unlock Amway Corporation ROI vs. Companies in Consumer Goods Data

Amway Corporation's Logo
VS
Colgate Palmolive's Logo
Lego Group's Logo
Hershey Company's Logo
Red Bull's Logo
Bath & Body Works' Logo
Gucci's Logo
Crocs' Logo
Tiffany & Co's Logo

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Amway Corporation Customer Satisfaction (CSAT)

Amway Corporation Customer Satisfaction (CSAT) Score

83 / 100

Amway Corporation has an overall Customer Satisfaction score of 83 rated by its users and customers.

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Very Satisfied67%
Satisfied16%
Neither Satisfied nor Dissatisfied9%
Dissatisfied4%
Very Dissatisfied4%
Very Satisfied
67%
Satisfied
16%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
4%
Very Dissatisfied
4%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Amway Corporation Customer Satisfaction

Amway Corporation's Customer Satisfaction score was rated highest by customers who have used Amway Corporation's products/services for 1 to 2 Years, and rated lowest by customers from the Marketing, Advertising and Research industry.

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Ranked Amway Corporation Customer Satisfaction the Highest

1 to 2 Years
100%
26-30
100%
Aerospace and Aviation
100%

Ranked Amway Corporation Customer Satisfaction the Lowest

66+
73%
Less than 1 Year
71%
Marketing, Advertising and Research
67%

Amway Corporation Customer Satisfaction Score by Gender

Male customers rated Amway Corporation's Customer Satisfaction score 7 points higher than Female customers.

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93 / 100
Male
Very Satisfied
73%
Satisfied
20%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
4%
Very Dissatisfied
0%
86 / 100
Female
Very Satisfied
71%
Satisfied
15%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
2%
Very Dissatisfied
5%

Amway Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Amway Corporation's Customer Satisfaction (CSAT) score was rated 82% according to Caucasian users and customers.

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82 / 100
Very Satisfied69%
Satisfied13%
Neither Satisfied nor Dissatisfied6%
Dissatisfied6%
Very Dissatisfied6%
Very Satisfied
69%
Satisfied
13%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
6%

CSAT according to Hispanic or Latino

Amway Corporation's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Amway Corporation's Customer Satisfaction (CSAT) score was rated 88% according to African American/Black users and customers.

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88 / 100
Very Satisfied50%
Satisfied38%
Neither Satisfied nor Dissatisfied12%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
38%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Amway Corporation's Customer Satisfaction (CSAT) score was rated 89% according to Asian or Pacific Islander users and customers.

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89 / 100
Very Satisfied71%
Satisfied18%
Neither Satisfied nor Dissatisfied7%
Dissatisfied0%
Very Dissatisfied4%
Very Satisfied
71%
Satisfied
18%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
4%

CSAT according to Other

Amway Corporation's Customer Satisfaction (CSAT) score was rated 91% according to Other users and customers.

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91 / 100
Very Satisfied74%
Satisfied17%
Neither Satisfied nor Dissatisfied0%
Dissatisfied9%
Very Dissatisfied0%
Very Satisfied
74%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
0%

Amway Corporation Customer Satisfaction Score by Age

Amway Corporation's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25 CSAT Score
80%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
6%
Very Dissatisfied
3%
18-2580%
26-30 CSAT Score
100%
Very Satisfied
69%
Satisfied
31%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
26-30100%
31-35 CSAT Score
100%
Very Satisfied
92%
Satisfied
8%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
36-40 CSAT Score
76%
Very Satisfied
63%
Satisfied
13%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
13%
36-4076%
41-45 CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
46-50 CSAT Score
100%
Very Satisfied
83%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
51-55 CSAT Score
100%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
51-55100%
56-60 CSAT Score
100%
Very Satisfied
83%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
56-60100%
61-65 CSAT Score
100%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
61-65100%
66+ CSAT Score
73%
Very Satisfied
55%
Satisfied
18%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
9%
66+73%

Amway Corporation Customer Satisfaction Score by Usage

Amway Corporation's Customer Satisfaction score was rated the highest by customers who have used Amway Corporation's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
71
1 to 2 Years
100
2 to 5 Years
92
5 to 10 Years
86
Over 10 Years
94

Amway Corporation Customer Satisfaction Score by Industry

Amway Corporation's Customer Satisfaction score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech
94
Accounting
86
Aerospace and Aviation
100
Arts and Entertainment
67
Biotech and Pharmaceuticals
100
Business and Consumer Services
100
Construction
100
Consulting
100
Education
100
Healthcare, Hospitals and Medicine
90
Marketing, Advertising and Research
67

Amway Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Amway Corporation's Customer Satisfaction score is rated right above Nu Skin Enterprises, and is preceded by Oriflame Cosmetics.

Unlock Amway Corporation Customer Satisfaction vs. Competitors Data

Amway Corporation's Logo
VS
Avon Products' Logo
Walker & Company Brands' Logo
Oriflame Cosmetics' Logo
Nu Skin Enterprises' Logo
Dollar Shave Club's Logo

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Customer Satisfaction for Other Consumer Goods Brands

In the Consumer Goods industry, Amway Corporation's Customer Satisfaction score is rated right above Red Bull, and is preceded by Lego Group.

Unlock Amway Corporation Customer Satisfaction vs. Companies in Consumer Goods Data

Amway Corporation's Logo
VS
Lego Group's Logo
Red Bull's Logo
Colgate Palmolive's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Gucci's Logo
Tiffany & Co's Logo

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Amway Corporation Customer Service

4.3/5

Amway Corporation has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.

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About Amway Corporation's Customer Service

Address

7575 Fulton Street East, Ada, MI 49355


Website

http://www.amway.com/nickwhite


Phone Number

(616) 787-4095

Quick Insights into Amway Corporation Customer Service

Amway Corporation's Customer Service score was rated highest by customers ages 61-65, and rated lowest by customers from the Arts and Entertainment industry.

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Ranked Amway Corporation Customer Service the Highest

61-65
5
Construction
5
Hispanic or Latino
4.8

Ranked Amway Corporation Customer Service the Lowest

Less than 1 Year
4.2
66+
3.9
Arts and Entertainment
3.5

Amway Corporation Customer Service Score by Gender

Male customers rated Amway Corporation's Customer Service score 0.3 stars higher than Female customers.

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Male

4.6/5

Female

4.3/5

Amway Corporation Customer Service Score by Ethnicity

Amway Corporation's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.8
Hispanic or Latino4.8
African American/Black
4.3
African American/Black4.3
Asian or Pacific Islander
4.5
Asian or Pacific Islander4.5
Other
4.6
Other4.6

Amway Corporation Customer Service Score by Age

Amway Corporation's Customer Service score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25
4.4
18-254.4
26-30
4.5
26-304.5
31-35
4.7
31-354.7
36-40
4.3
36-404.3
41-45
4.8
41-454.8
46-50
4.4
46-504.4
51-55
4.7
51-554.7
56-60
4.8
56-604.8
61-65
5
61-655
66+
3.9
66+3.9

Amway Corporation Customer Service Score by Usage

Amway Corporation's Customer Service score was rated the highest by customers who have used Amway Corporation's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
4.2
1 to 2 Years
4.3
2 to 5 Years
4.6
5 to 10 Years
4.7
Over 10 Years
4.5

Amway Corporation Customer Service Score by Industry

Amway Corporation's Customer Service score was rated the highest by Construction industry customers, and the lowest by Arts and Entertainment industry customers.

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Tech
4.6
Accounting
4.5
Aerospace and Aviation
4.5
Architecture and Planning
4.3
Arts and Entertainment
3.5
Banking and Financial Services
4.7
Biotech and Pharmaceuticals
4.5
Business and Consumer Services
4.7
Construction
5
Consulting
5
Education
4.5
Healthcare, Hospitals and Medicine
4.6
Marketing, Advertising and Research
4.1

Amway Corporation Customer Service vs. Competitors

Compared to its competitors, Amway Corporation's Customer Service score is rated right above Oriflame Cosmetics.

Unlock Amway Corporation Customer Service vs. Competitors Data

Amway Corporation's Logo
VS
Oriflame Cosmetics' Logo
Nu Skin Enterprises' Logo
Avon Products' Logo
Dollar Shave Club's Logo
Walker & Company Brands' Logo

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Customer Service for Other Consumer Goods Brands

In the Consumer Goods industry, Amway Corporation's Customer Service score is rated right above Lego Group.

Unlock Amway Corporation Customer Service vs. Companies in Consumer Goods Data

Amway Corporation's Logo
VS
Lego Group's Logo
Gucci's Logo
Red Bull's Logo
Colgate Palmolive's Logo
Bath & Body Works' Logo
Hershey Company's Logo
Crocs' Logo
Tiffany & Co's Logo

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Amway Corporation as an Employer

4.3/5

Amway Corporation has a 4.3/5 stars for its overall company culture rated by their employees

  Amway Corporation CEO
top
15%
CEO of Amway Corporation

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Amway Corporation scored a 56 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Amway Corporation would recommend the brand to a friend. ENPS measures how likely Amway Corporation employees would recommend working at Amway Corporation to a friend.

Net Promoter Score

56
NPS Score
74%Promoters
8%Passive
18%Detractors

Employee Net Promoter Score

33
eNPS Score
61%Promoters
11%Passive
28%Detractors

Global Ranking Snapshot

Amway Corporation is ranked #828 in the Global Top 100 Brands. It ranks just behind Esri and just ahead of Burns & McDonnell.

RANKCOMPANYCEOINDUSTRY
826
Panasonic  Panasonic CEO
Yuki Kasumi
Energy and Manufacturing
827
Esri  Esri CEO
Jack Dangermond
Tech
828
Amway Corporation  Amway Corporation CEO
Milind Pant
Consumer Goods
829
Burns & McDonnell  Burns & McDonnell CEO
Ray Kowalik
Tech
830
Betterment  Betterment CEO
Jonathan Stein
Banking and Financial Services
831
Converse  Converse CEO
G. Scott Uzzell
Fashion and Beauty
832
Betches  Betches CEO
Aleen Kuperman
Media and Entertainment

Consumer Goods Ranking Snapshot

Amway Corporation is ranked #73 in the Consumer Goods Industry. It ranks just behind Del Monte Foods and just ahead of Formlabs.

RANKCOMPANYLocation
71
Pringles
Battle Creek, MI
72
Del Monte Foods
Walnut Creek, CA
73
Amway Corporation
Ada, MI
74
Formlabs
Somerville, MA
75
RB US
Parsippany, NJ
76
Legrand
77
Spin Master
Dubuque, IA