

Ingersoll Rand advances the quality of life by creating and sustaining safe, comfortable and efficient environments. Ingersoll Rand’s brand is ranked #355 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Ingersoll Rand. When compared to other organizations within the Energy and Manufacturing industry, Ingersoll Rand is ranked #26. Among its major competitors, Ingersoll Rand is ranked in 4th place for NPS while ULVAC is 1st, and Sandvik is 2nd.Their current market cap is $25.26B
Ingersoll Rand's Net Promoter Score (NPS) is a 17 with 53% Promoters, 11% Passives, and 36% Detractors. Net Promoter Score tracks whether Ingersoll Rand's customers would recommend using the product based on a scale of -100 to 100.
| 53% | Promoters |
|---|---|
| 11% | Passives |
| 36% | Detractors |
| Summary | Date | Score |
|---|---|---|
Apr 2024 19 | Apr 2024 | 19 |
Jun 2024 19 | Jun 2024 | 19 |
Jul 2024 17 | Jul 2024 | 17 |
Sep 2024 16 | Sep 2024 | 16 |
Nov 2024 19 | Nov 2024 | 19 |
Dec 2024 15 | Dec 2024 | 15 |
Mar 2025 13 | Mar 2025 | 13 |
Apr 2025 15 | Apr 2025 | 15 |
Aug 2025 16 | Aug 2025 | 16 |
Oct 2025 16 | Oct 2025 | 16 |
Mar 2026 18 | Mar 2026 | 18 |
Apr 2026 16 | Apr 2026 | 16 |
Ingersoll Rand is ranked second for NPS among its competitors. United Technologies and Gardner Denver come in first and third, with Lennox International coming in at #4. Among those competitors, it is the second most valued company behind United Technologies.
![]() Ingersoll Rand | ![]() Lennox International | ![]() United Technologies | ![]() Gardner Denver | |
| Global Ranking | #355 | #659 | #- | #- |
| NPS | 17 | 13 | 23 | 15 |
| Valuation Updated every 24 hours for public companies | $25.26B | $11.76B | $74.19B | $6.73B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Ingersoll Rand's NPS 92 points higher than Male customers.
Ingersoll Rand's NPS was rated 8 by Male customers on Comparably.
Ingersoll Rand's NPS was rated 100 by Female customers on Comparably.
Ingersoll Rand's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 28 | Caucasian | 28 |
Hispanic or Latino 100 | Hispanic or Latino | 100 |
Asian or Pacific Islander -67 | Asian or Pacific Islander | -67 |
Other 100 | Other | 100 |
Ingersoll Rand's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Ingersoll Rand's NPS was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 50 | 1 to 2 Years | 50 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Over 10 Years 0 | Over 10 Years | 0 |
Compared to its competitors, Ingersoll Rand's NPS is rated right above Gardner Denver, and is preceded by United Technologies.
| COMPANY | NPS Score | |
|---|---|---|
![]() | ULVAC | 100 |
![]() | Sandvik | 34 |
![]() | United Technologies | 23 |
![]() | Ingersoll Rand | 17 |
![]() | Gardner Denver | 15 |
![]() | Lennox International | 13 |
In the Energy and Manufacturing industry, Ingersoll Rand's NPS is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Toyota | 43 |
![]() | Mercedes-Benz USA | 39 |
![]() | Honda | 37 |
![]() | Audi | 34 |
![]() | Tesla | 29 |
![]() | 3M | 22 |
![]() | Stanley Black & Decker | 22 |
![]() | Ingersoll Rand | 17 |
![]() | Ford Motor Company | 13 |
Out of the 3 Ingersoll Rand customer reviews 1 was positive and 2 were constructive. Ingersoll Rand customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Ingersoll Rand users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Ingersoll Rand's Customer Loyalty score 14% higher than Male customers.
Ingersoll Rand's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Ingersoll Rand's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 70% | 31-35 | 70% |
46-50 100% | 46-50 | 100% |
Ingersoll Rand's Customer Loyalty score was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Ingersoll Rand's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Construction industry customers.
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Compared to its competitors, Ingersoll Rand's Customer Loyalty score is rated right above Lennox International, and is preceded by Sandvik.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | ULVAC | 100% |
![]() | United Technologies | 92% |
![]() | Sandvik | 83% |
![]() | Ingersoll Rand | 83% |
![]() | Lennox International | 76% |
![]() | Gardner Denver | 65% |
In the Energy and Manufacturing industry, Ingersoll Rand's Customer Loyalty score is rated right above Mercedes-Benz USA, and is preceded by Audi.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Honda | 86% |
![]() | Audi | 84% |
![]() | Ingersoll Rand | 83% |
![]() | Mercedes-Benz USA | 83% |
![]() | Toyota | 83% |
![]() | Stanley Black & Decker | 81% |
![]() | 3M | 80% |
![]() | Ford Motor Company | 79% |
![]() | Tesla | 77% |
Ingersoll Rand has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Ingersoll Rand’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Ingersoll Rand's product the highest. Reviewers from the Automotive and Transportation industry rated Ingersoll Rand the lowest at 2.
Ingersoll Rand's Product Quality score was rated highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and rated lowest by customers from the Automotive and Transportation industry.
Female customers rated Ingersoll Rand's Product Quality score 0.3 stars higher than Male customers.
Ingersoll Rand's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
Other 2.6 | Other | 2.6 |
Ingersoll Rand's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 2.8 | 31-35 | 2.8 |
46-50 2.9 | 46-50 | 2.9 |
Ingersoll Rand's Product Quality score was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Ingersoll Rand's Product Quality score was rated the highest by Construction industry customers, and the lowest by Automotive and Transportation industry customers.
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Compared to its competitors, Ingersoll Rand's Product Quality score is rated right above Lennox International, and is preceded by United Technologies.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | ULVAC | 5/5 |
![]() | Gardner Denver | 3.9/5 |
![]() | United Technologies | 3.9/5 |
![]() | Ingersoll Rand | 3.9/5 |
![]() | Lennox International | 3.4/5 |
![]() | Sandvik | 3.2/5 |
In the Energy and Manufacturing industry, Ingersoll Rand's Product Quality score is rated right above Audi, and is preceded by 3M.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Mercedes-Benz USA | 4.2/5 |
![]() | Toyota | 4.2/5 |
![]() | Honda | 4.1/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.9/5 |
![]() | Ingersoll Rand | 3.9/5 |
![]() | Audi | 3.9/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ford Motor Company | 3.5/5 |
Ingersoll Rand has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry. The users from the Automotive and Transportation industry think that they had the lowest ROI from Ingersoll Rand.
Ingersoll Rand's ROI score was rated highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and rated lowest by customers from the Automotive and Transportation industry.
Female customers rated Ingersoll Rand's ROI score 0.4 stars higher than Male customers.
Ingersoll Rand's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Hispanic or Latino 4.1 | Hispanic or Latino | 4.1 |
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 3 | Other | 3 |
Ingersoll Rand's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
31-35 2.3 | 31-35 | 2.3 |
46-50 3.1 | 46-50 | 3.1 |
Ingersoll Rand's ROI score was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Ingersoll Rand's ROI score was rated the highest by Construction industry customers, and the lowest by Automotive and Transportation industry customers.
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Compared to its competitors, Ingersoll Rand's ROI score is rated right above Sandvik, and is preceded by Gardner Denver.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | ULVAC | 5/5 |
![]() | United Technologies | 3.7/5 |
![]() | Gardner Denver | 3.6/5 |
![]() | Ingersoll Rand | 3.6/5 |
![]() | Sandvik | 3.5/5 |
![]() | Lennox International | 3.2/5 |
In the Energy and Manufacturing industry, Ingersoll Rand's ROI score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Toyota | 4/5 |
![]() | Honda | 3.9/5 |
![]() | Mercedes-Benz USA | 3.9/5 |
![]() | Tesla | 3.9/5 |
![]() | 3M | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | Stanley Black & Decker | 3.6/5 |
![]() | Ingersoll Rand | 3.6/5 |
![]() | Ford Motor Company | 3.4/5 |
Ingersoll Rand has an overall Customer Satisfaction score of 74 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Ingersoll Rand's Customer Satisfaction score was rated highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and rated lowest by Other customers.
Male customers rated Ingersoll Rand's Customer Satisfaction score 9 points higher than Female customers.
Very Satisfied | 50% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 8% | |
Very Dissatisfied | 17% |
Very Satisfied | 33% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 34% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Ingersoll Rand's Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.
Ingersoll Rand's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.
Ingersoll Rand's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Ingersoll Rand's Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.
Ingersoll Rand's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 67% | |||||||||||||||
| 46-50 | 40% |
Ingersoll Rand's Customer Satisfaction score was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Ingersoll Rand's Customer Satisfaction score was rated 33 points by Construction industry customers.
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}Compared to its competitors, Ingersoll Rand's Customer Satisfaction score is rated right above Sandvik, and is preceded by United Technologies.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | ULVAC | 100% |
![]() | United Technologies | 88% |
![]() | Ingersoll Rand | 74% |
![]() | Sandvik | 66% |
![]() | Lennox International | 63% |
![]() | Gardner Denver | 61% |
In the Energy and Manufacturing industry, Ingersoll Rand's Customer Satisfaction score is rated right above Tesla, and is preceded by Mercedes-Benz USA.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Toyota | 82% |
![]() | Honda | 81% |
![]() | Mercedes-Benz USA | 79% |
![]() | Ingersoll Rand | 74% |
![]() | Tesla | 74% |
![]() | Audi | 74% |
![]() | 3M | 74% |
![]() | Stanley Black & Decker | 70% |
![]() | Ford Motor Company | 61% |
Ingersoll Rand has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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170/175 LAKEVIEW DRIVE AIRSIDE BUSINESS, PARK CO. DUBLIN, Swords Creek, VA
http://company.ingersollrand.com/ircorp/en/index.html
(704) 896-4444
Ingersoll Rand's Customer Service score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Automotive and Transportation industry.
Female customers rated Ingersoll Rand's Customer Service score 0.9 stars higher than Male customers.
Ingersoll Rand's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Hispanic or Latino 5 | Hispanic or Latino | 5 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 3.5 | Other | 3.5 |
Ingersoll Rand's Customer Service score was rated 3.1 stars by customers ages 31-35 and customers ages 46-50 on Comparably.
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3.1 | 31-35 | 3.1 |
46-50 3.1 | 46-50 | 3.1 |
Ingersoll Rand's Customer Service score was rated the highest by customers who have used Ingersoll Rand's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Ingersoll Rand's Customer Service score was rated the highest by Construction industry customers, and the lowest by Automotive and Transportation industry customers.
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Compared to its competitors, Ingersoll Rand's Customer Service score is rated right above Sandvik, and is preceded by United Technologies.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | ULVAC | 5/5 |
![]() | United Technologies | 4/5 |
![]() | Ingersoll Rand | 3.6/5 |
![]() | Sandvik | 3.5/5 |
![]() | Lennox International | 3.3/5 |
![]() | Gardner Denver | 3.2/5 |
In the Energy and Manufacturing industry, Ingersoll Rand's Customer Service score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Toyota | 4.1/5 |
![]() | Mercedes-Benz USA | 4/5 |
![]() | Honda | 4/5 |
![]() | Tesla | 3.8/5 |
![]() | Audi | 3.8/5 |
![]() | 3M | 3.8/5 |
![]() | Stanley Black & Decker | 3.8/5 |
![]() | Ingersoll Rand | 3.6/5 |
![]() | Ford Motor Company | 3.4/5 |
Ingersoll Rand has a 3.9/5 stars for its overall company culture rated by their employees

Ingersoll Rand scored a 17 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of Ingersoll Rand would recommend the brand to a friend. ENPS measures how likely Ingersoll Rand employees would recommend working at Ingersoll Rand to a friend.
| 53% | Promoters |
|---|---|
| 11% | Passive |
| 36% | Detractors |
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
Ingersoll Rand is ranked #355 in the Global Top 100 Brands. It ranks just behind La-Z-Boy and just ahead of Urban Outfitters.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
353 | ![]() | Conagra Brands | ![]() | Sean Connolly | Consumer Goods |
354 | ![]() | La-Z-Boy | ![]() | Kurt Darrow | Consumer Goods |
355 | ![]() | Ingersoll Rand | ![]() | Michael Lamach | Energy and Manufacturing |
356 | ![]() | Urban Outfitters | ![]() | Richard Hayne | Fashion and Beauty |
357 | ![]() | Nokia | ![]() | Rajeev Suri | Tech |
358 | ![]() | Mozilla | ![]() | Mitchell Baker | Tech |
359 | ![]() | Burberry | ![]() | Marco Gobbetti | Fashion and Beauty |
Ingersoll Rand is ranked #26 in the Energy and Manufacturing Industry. It ranks just behind Snap-on Tools and just ahead of Schneider Electric.
| RANK | COMPANY | Location | |
|---|---|---|---|
24 | ![]() | Duke Energy Corporation | Charlotte, NC |
25 | ![]() | Snap-on Tools | Kenosha, WI |
26 | ![]() | Ingersoll Rand | Swords Creek, VA |
27 | ![]() | Schneider Electric | Boston, MA |
28 | ![]() | Barrick Gold Corporation | Toronto, KS |
29 | ![]() | Micron Technology | Boise, ID |
30 | ![]() | Emerson | Clayton, ID |