BAE Systems NPS & Customer Reviews | Comparably
BAE Systems is
Ranked
#29
in
Automotive and Transportation Brands
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BAE Systems is ranked #29 in Automotive and Transportation Brands

About BAE Systems' Brand

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. BAE Systems’s brand is ranked #540 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of BAE Systems. When compared to other organizations within the Automotive and Transportation industry, BAE Systems is ranked #29. Among its major competitors, BAE Systems is ranked in 7th place for NPS while Amazon is 1st, and Google is 2nd. Overall, BAE Systems has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $126.78B

Brand at a Glance

72%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service

BAE Systems Ranking

BAE Systems NPS

BAE Systems's Net Promoter Score (NPS) is a 17 with 46% Promoters, 25% Passives, and 29% Detractors. Net Promoter Score tracks whether BAE Systems's customers would recommend using the product based on a scale of -100 to 100.

BAE Systems Overall NPS

17
NPS
46%Promoters
25%Passives
29%Detractors
BAE Systems Overall NPS

BAE Systems NPS Trend

-100
-50
0
50
100
Sep 2024
14
Sep 202414
Oct 2024
14
Oct 202414
Nov 2024
15
Nov 202415
Dec 2024
17
Dec 202417
Jan 2025
17
Jan 202517
Mar 2025
17
Mar 202517
Apr 2025
17
Apr 202517
May 2025
18
May 202518
Jun 2025
18
Jun 202518
Aug 2025
17
Aug 202517
Oct 2025
17
Oct 202517
Jan 2026
18
Jan 202618

How Other Brands Compare

BAE Systems is ranked #4 for NPS among its competitors. Amazon and Google come in first and second, with Microsoft coming in at third. Among those competitors, it is the lowest valued company behind Microsoft.

BAE Systems' Logo
BAE Systems
Google's Logo
Google
Amazon's Logo
Amazon
Microsoft's Logo
Microsoft
Global Ranking#540#8#9#22
NPS17424938
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNeutralNeutral
Valuation Updated every 24 hours for public companies$126.78B$1.42T$1.64T$1.91T

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

BAE Systems NPS by Gender

Male customers rated BAE Systems's NPS 77 points higher than Female customers.

Male

40

BAE Systems's NPS was rated 40 by Male customers on Comparably.

65%
Promoters
10%
Passives
25%
Detractors

Female

-37

BAE Systems's NPS was rated -37 by Female customers on Comparably.

27%
Promoters
9%
Passives
64%
Detractors

BAE Systems NPS by Ethnicity

BAE Systems's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
-8
Caucasian-8
African American/Black
17
African American/Black17
Asian or Pacific Islander
60
Asian or Pacific Islander60
Other
17
Other17

BAE Systems NPS by Age

BAE Systems's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.

0
20
40
60
80
100
Promoters
24%
Passives
13%
Detractors
63%
18-2524%13%63%
Promoters
67%
Passives
0%
Detractors
33%
31-3567%0%33%
Promoters
100%
Passives
0%
Detractors
0%
36-40100%0%0%
Promoters
66%
Passives
17%
Detractors
17%
41-4566%17%17%
Promoters
33%
Passives
17%
Detractors
50%
46-5033%17%50%

BAE Systems NPS by Usage

BAE Systems's NPS was rated the highest by customers who have used BAE Systems's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
Less than 1 Year
0
Less than 1 Year0
1 to 2 Years
-34
1 to 2 Years-34
2 to 5 Years
22
2 to 5 Years22
5 to 10 Years
66
5 to 10 Years66
Over 10 Years
20
Over 10 Years20

BAE Systems NPS vs. Competitors

Compared to its competitors, BAE Systems's NPS is rated right above Northrop Grumman Corporation, and is preceded by General Dynamics.

BAE Systems NPS vs Companies in Automotive and Transportation

In the Automotive and Transportation industry, BAE Systems's NPS is rated right below FedEx.

BAE Systems Customer Reviews

Out of the 8 BAE Systems customer reviews 4 were positive and 4 were constructive. BAE Systems customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
This brand needs to actually provide a proper dress code and have a better understanding of inspecting employees and their work. Employees bringing alcohol onto the ships and walking around with zero decency in work attire is the epitome of an unprofessional work environment.
What do you value most about this brand?
not applicale just checking though
What do you value most about this brand?
Great product, rapid professional service
What can this brand most improve?
great people and need quality initiatives
What do you value most about this brand?
Values of quality and innovation

BAE Systems Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of BAE Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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72
72%
28
28%
BAE Systems Customer Loyalty

BAE Systems Customer Loyalty Score by Gender

Female customers rated BAE Systems's Customer Loyalty score 2% higher than Male customers.

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Male
73%
Yes
Female
75%
Yes

BAE Systems Customer Loyalty Score by Ethnicity

BAE Systems's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

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55
out of 100
Caucasian
70
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
85
out of 100
Other

BAE Systems Customer Loyalty Score by Age

BAE Systems's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.

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0
20%
40%
60%
80%
100%
18-25
66%
18-2566%
31-35
100%
31-35100%
36-40
78%
36-4078%
41-45
85%
41-4585%
46-50
85%
46-5085%

BAE Systems Customer Loyalty Score by Usage

BAE Systems's Customer Loyalty score was rated the highest by customers who have used BAE Systems's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
73%
1 to 2 Years
85%
2 to 5 Years
90%
5 to 10 Years
100%
Over 10 Years
28%

BAE Systems Customer Loyalty Score by Industry

BAE Systems's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
90%
Accounting
64%
Aerospace and Aviation
87%

BAE Systems Customer Loyalty vs. Competitors

Compared to its competitors, BAE Systems's Customer Loyalty score is rated right above Boeing, and is preceded by Booz Allen Hamilton.

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Amazon's Logo
Google's Logo
Microsoft's Logo
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Northrop Grumman Corporation's Logo
L3Harris Technologies' Logo

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Customer Loyalty for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, BAE Systems's Customer Loyalty score is rated right below FedEx.

COMPANYCustomer Loyalty Score
Honda86%
Porsche85%
Audi84%
Mercedes-Benz USA84%
Toyota83%
BMW Group82%
Tesla77%
FedEx74%
BAE Systems72%

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BAE Systems Product Quality

3.8/5

BAE Systems has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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BAE Systems Product Information

BAE Systems’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated BAE Systems's product the highest. Reviewers from the Accounting industry rated BAE Systems the lowest at 3.

Website
http://www.baesystems.com
Company Size
10,000+ Employees

Industry

Military and Defense

Quick Insights into BAE Systems Product Quality

BAE Systems's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 18-25.

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Ranked BAE Systems Product Quality the Highest

Asian or Pacific Islander
5
Tech
4.9
41-45
4.8

Ranked BAE Systems Product Quality the Lowest

Less than 1 Year
3.1
Accounting
3
18-25
2.7

BAE Systems Product Quality Score by Gender

Male customers rated BAE Systems's Product Quality score 0.9 stars higher than Female customers.

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Male

4.3/5

Female

3.4/5

BAE Systems Product Quality Score by Ethnicity

BAE Systems's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
4.1
Caucasian4.1
African American/Black
3.1
African American/Black3.1
Asian or Pacific Islander
5
Asian or Pacific Islander5
Other
3.7
Other3.7

BAE Systems Product Quality Score by Age

BAE Systems's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.

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0
1
2
3
4
5
18-25
2.7
18-252.7
31-35
3.8
31-353.8
36-40
4.5
36-404.5
41-45
4.8
41-454.8
46-50
4.2
46-504.2

BAE Systems Product Quality Score by Usage

BAE Systems's Product Quality score was rated the highest by customers who have used BAE Systems's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.1
1 to 2 Years
4.3
2 to 5 Years
4.1
5 to 10 Years
4.8
Over 10 Years
3.9

BAE Systems Product Quality Score by Industry

BAE Systems's Product Quality score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.9
Accounting
3
Aerospace and Aviation
4.3

BAE Systems Product Quality vs. Competitors

Compared to its competitors, BAE Systems's Product Quality score is rated right above Northrop Grumman Corporation, and is preceded by Booz Allen Hamilton.

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BAE Systems' Logo
VS
Amazon's Logo
Google's Logo
Microsoft's Logo
General Dynamics' Logo
Lockheed Martin's Logo
Booz Allen Hamilton's Logo
Northrop Grumman Corporation's Logo
Leidos' Logo
Raytheon Technologies' Logo
L3Harris Technologies' Logo
Boeing's Logo

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Product Quality for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, BAE Systems's Product Quality score is rated right above FedEx, and is preceded by Audi.

COMPANYProduct Quality Score
Porsche4.4/5
Mercedes-Benz USA4.2/5
Honda4.1/5
Toyota4.1/5
BMW Group4.1/5
Tesla3.9/5
Audi3.9/5
BAE Systems3.8/5
FedEx3.6/5

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BAE Systems' Logo
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Porsche's Logo
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BMW Group's Logo
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Audi's Logo
FedEx's Logo

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BAE Systems Pricing

BAE Systems ROI & Value For Money

3.7/5

BAE Systems has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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BAE Systems Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from BAE Systems.

Quick Insights into BAE Systems ROI

BAE Systems's ROI score was rated highest by customers ages 36-40, and rated lowest by African American/Black customers.

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Ranked BAE Systems ROI the Highest

36-40
4.6
5 to 10 Years
4.6
Tech
4.5

Ranked BAE Systems ROI the Lowest

Female
3.2
18-25
3.1
African American/Black
3.1

BAE Systems ROI Score by Gender

Male customers rated BAE Systems's ROI score 1.1 stars higher than Female customers.

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Male

4.3/5

Female

3.2/5

BAE Systems ROI Score by Ethnicity

BAE Systems's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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0
1
2
3
4
5
Caucasian
4.1
Caucasian4.1
African American/Black
3.1
African American/Black3.1
Asian or Pacific Islander
4.4
Asian or Pacific Islander4.4
Other
3.5
Other3.5

BAE Systems ROI Score by Age

BAE Systems's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.

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0
1
2
3
4
5
18-25
3.1
18-253.1
31-35
3.3
31-353.3
36-40
4.6
36-404.6
41-45
4.6
41-454.6
46-50
4.1
46-504.1

BAE Systems ROI Score by Usage

BAE Systems's ROI score was rated the highest by customers who have used BAE Systems's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.3
1 to 2 Years
4
2 to 5 Years
4.1
5 to 10 Years
4.6
Over 10 Years
3.7

BAE Systems ROI Score by Industry

BAE Systems's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.5
Accounting
3.7
Aerospace and Aviation
4.3

BAE Systems Pricing vs. Competitors

Compared to its competitors, BAE Systems's ROI score is rated right above Northrop Grumman Corporation, and is preceded by General Dynamics.

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BAE Systems' Logo
VS
Amazon's Logo
Google's Logo
Microsoft's Logo
Lockheed Martin's Logo
Booz Allen Hamilton's Logo
General Dynamics' Logo
Northrop Grumman Corporation's Logo
Raytheon Technologies' Logo
Leidos' Logo
Boeing's Logo
L3Harris Technologies' Logo

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ROI for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, BAE Systems's ROI score is rated right above BMW Group, and is preceded by Audi.

COMPANYPricing Score
Porsche4.1/5
Toyota4/5
Mercedes-Benz USA4/5
Honda3.9/5
Tesla3.9/5
Audi3.8/5
BAE Systems3.7/5
BMW Group3.7/5
FedEx3.4/5

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BAE Systems' Logo
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BAE Systems Customer Satisfaction (CSAT)

BAE Systems Customer Satisfaction (CSAT) Score

72 / 100

BAE Systems has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied42%
Satisfied30%
Neither Satisfied nor Dissatisfied15%
Dissatisfied6%
Very Dissatisfied7%
Very Satisfied
42%
Satisfied
30%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
6%
Very Dissatisfied
7%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into BAE Systems Customer Satisfaction

BAE Systems's Customer Satisfaction score was rated highest by customers who have used BAE Systems's products/services for 1 to 2 Years, and rated lowest by African American/Black customers.

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Ranked BAE Systems Customer Satisfaction the Highest

1 to 2 Years
100%
Asian or Pacific Islander
100%
Tech
86%

Ranked BAE Systems Customer Satisfaction the Lowest

18-25
57%
Less than 1 Year
43%
African American/Black
33%

BAE Systems Customer Satisfaction Score by Gender

Male customers rated BAE Systems's Customer Satisfaction score 1 points higher than Female customers.

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71 / 100
Male
Very Satisfied
59%
Satisfied
12%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
5%
Very Dissatisfied
12%
70 / 100
Female
Very Satisfied
30%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
20%

BAE Systems Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

BAE Systems' Customer Satisfaction (CSAT) score was rated 73% according to Caucasian users and customers.

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73 / 100
Very Satisfied55%
Satisfied18%
Neither Satisfied nor Dissatisfied9%
Dissatisfied9%
Very Dissatisfied9%
Very Satisfied
55%
Satisfied
18%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
9%

CSAT according to African American/Black

BAE Systems' Customer Satisfaction (CSAT) score was rated 33% according to African American/Black users and customers.

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33 / 100
Very Satisfied33%
Satisfied0%
Neither Satisfied nor Dissatisfied17%
Dissatisfied17%
Very Dissatisfied33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
17%
Very Dissatisfied
33%

CSAT according to Asian or Pacific Islander

BAE Systems' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

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100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

BAE Systems' Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.

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75 / 100
Very Satisfied25%
Satisfied50%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied25%
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%

BAE Systems Customer Satisfaction Score by Age

BAE Systems's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 18-25.

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0
20
40
60
80
100
18-25 CSAT Score
57%
Very Satisfied
57%
Satisfied
0%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
29%
18-2557%
31-35 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
31-3567%
41-45 CSAT Score
83%
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
41-4583%
46-50 CSAT Score
84%
Very Satisfied
67%
Satisfied
17%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
0%
Very Dissatisfied
0%
46-5084%

BAE Systems Customer Satisfaction Score by Usage

BAE Systems's Customer Satisfaction score was rated the highest by customers who have used BAE Systems's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
43
1 to 2 Years
100
2 to 5 Years
76
5 to 10 Years
67
Over 10 Years
75

BAE Systems Customer Satisfaction Score by Industry

BAE Systems's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
86
Accounting
75
Aerospace and Aviation
67

BAE Systems Customer Satisfaction vs. Competitors

Compared to its competitors, BAE Systems's Customer Satisfaction score is rated right above Booz Allen Hamilton, and is preceded by Lockheed Martin.

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BAE Systems' Logo
VS
Amazon's Logo
Google's Logo
Microsoft's Logo
General Dynamics' Logo
Leidos' Logo
Lockheed Martin's Logo
Booz Allen Hamilton's Logo
Northrop Grumman Corporation's Logo
Boeing's Logo
Raytheon Technologies' Logo
L3Harris Technologies' Logo

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Customer Satisfaction for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, BAE Systems's Customer Satisfaction score is rated right above FedEx, and is preceded by Audi.

COMPANYCustomer Satisfaction (CSAT) Score
Porsche86%
Toyota82%
Honda81%
Mercedes-Benz USA79%
BMW Group76%
Tesla74%
Audi74%
BAE Systems72%
FedEx65%

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BAE Systems' Logo
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Porsche's Logo
Toyota's Logo
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BMW Group's Logo
Tesla's Logo
Audi's Logo
FedEx's Logo

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BAE Systems Customer Service

3.7/5

BAE Systems has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About BAE Systems's Customer Service

Address

2941 Fairview Park Dr., Falls Church, VA 22042


Website

http://www.baesystems.com


Phone Number

571 461 6000

Quick Insights into BAE Systems Customer Service

BAE Systems's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by customers ages 18-25.

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Ranked BAE Systems Customer Service the Highest

Tech
4.8
36-40
4.7
5 to 10 Years
4.7

Ranked BAE Systems Customer Service the Lowest

Less than 1 Year
3.2
African American/Black
3.1
18-25
2.9

BAE Systems Customer Service Score by Gender

Male customers rated BAE Systems's Customer Service score 0.9 stars higher than Female customers.

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Male

4.1/5

Female

3.2/5

BAE Systems Customer Service Score by Ethnicity

BAE Systems's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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0
20
40
60
80
100
Caucasian
3.9
Caucasian3.9
African American/Black
3.1
African American/Black3.1
Asian or Pacific Islander
4.6
Asian or Pacific Islander4.6
Other
3.2
Other3.2

BAE Systems Customer Service Score by Age

BAE Systems's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.

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0
20
40
60
80
100
18-25
2.9
18-252.9
31-35
3.6
31-353.6
36-40
4.7
36-404.7
41-45
4.6
41-454.6
46-50
4.1
46-504.1

BAE Systems Customer Service Score by Usage

BAE Systems's Customer Service score was rated the highest by customers who have used BAE Systems's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
3.2
1 to 2 Years
3.6
2 to 5 Years
3.9
5 to 10 Years
4.7
Over 10 Years
3.9

BAE Systems Customer Service Score by Industry

BAE Systems's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.8
Accounting
3.7
Aerospace and Aviation
4.3

BAE Systems Customer Service vs. Competitors

Compared to its competitors, BAE Systems's Customer Service score is rated right above L3Harris Technologies, and is preceded by Northrop Grumman Corporation.

Unlock BAE Systems Customer Service vs. Competitors Data

BAE Systems' Logo
VS
Amazon's Logo
Google's Logo
Microsoft's Logo
General Dynamics' Logo
Lockheed Martin's Logo
Booz Allen Hamilton's Logo
Northrop Grumman Corporation's Logo
L3Harris Technologies' Logo
Leidos' Logo
Boeing's Logo
Raytheon Technologies' Logo

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Customer Service for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, BAE Systems's Customer Service score is rated right above FedEx, and is preceded by Audi.

COMPANYCustomer Service Score
Porsche4.3/5
Mercedes-Benz USA4.1/5
Toyota4/5
Honda4/5
BMW Group3.9/5
Tesla3.8/5
Audi3.8/5
BAE Systems3.7/5
FedEx3.5/5

Unlock BAE Systems Customer Service vs. Companies in Automotive and Transportation Data

BAE Systems' Logo
VS
Porsche's Logo
Mercedes-Benz USA's Logo
Toyota's Logo
Honda's Logo
BMW Group's Logo
Tesla's Logo
Audi's Logo
FedEx's Logo

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BAE Systems as an Employer

3.3/5

BAE Systems has a 3.3/5 stars for its overall company culture rated by their employees

  BAE Systems CEO
top
50%
CEO of BAE Systems

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

BAE Systems scored a 17 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of BAE Systems would recommend the brand to a friend. ENPS measures how likely BAE Systems employees would recommend working at BAE Systems to a friend.

Net Promoter Score

17
NPS Score
46%Promoters
25%Passive
29%Detractors

Employee Net Promoter Score

4
eNPS Score
41%Promoters
22%Passive
37%Detractors

Global Ranking Snapshot

BAE Systems is ranked #540 in the Global Top 100 Brands. It ranks just behind Skullcandy and just ahead of WeWork.

RANKCOMPANYCEOINDUSTRY
538
MongoDB, Inc.  MongoDB, Inc. CEO
Dev Ittycheria
Tech
539
Skullcandy  Skullcandy CEO
Consumer Goods
540
BAE Systems  BAE Systems CEO
Tom Arseneault
Automotive and Transportation
541
WeWork  WeWork CEO
Sandeep Mathrani
Business and Consumer Services
542
Rapid7  Rapid7 CEO
Corey Thomas
Tech
543
Pure Storage  Pure Storage CEO
Charlie Giancarlo
Tech
544
Chegg  Chegg CEO
Nathan Schultz
Tech

Automotive and Transportation Ranking Snapshot

BAE Systems is ranked #29 in the Automotive and Transportation Industry. It ranks just behind Lear Corporation and just ahead of Jb hunt.

RANKCOMPANYLocation
27
Ryder System
28
Lear Corporation
Southfield, MI
29
BAE Systems
Falls Church, VA
30
Jb hunt
Lowell, AR
31
Infiniti
Dallas, TX
32
Raytheon Technologies
Waltham, MA
33
Nissan
Smyrna, TN